Urban Stay Achieves ISO Certification for Excellence in Accommodation Services by Solvris
Urban Stay, a leading provider of serviced apartments in the United Kingdom, proudly announces its latest achievement: earning ISO Certification for Excellence in Accommodation Services from Solvris. This prestigious accolade solidifies Urban Stay’s position as a top-tier provider in the hospitality industry, reflecting the company’s unwavering commitment to quality, sustainability, and guest satisfaction. Book Award Winning Accommodation in London and beyond today!
Urban Stay: A Legacy of Excellence
Founded by James Swift and Jenny Dreiling, Urban Stay has become synonymous with premium serviced apartments tailored to corporate travellers, relocations, and long-term stays. Headquartered in London, Urban Stay offers an extensive portfolio of carefully curated properties across key UK cities, including Manchester, Cambridge, and Edinburgh. These apartments combine the comforts of home with the luxury of hotel services, providing an exceptional experience for every guest.
James Swift and Jenny Dreiling’s vision was born out of their own experiences as frequent travellers. They recognised the need for high-quality, reliable, and flexible accommodation solutions that cater to the modern professional. With their combined expertise in hospitality and business management, they have steered Urban Stay to remarkable success, continually raising the bar in the serviced accommodation sector.
The ISO Certification: A Testament to Quality
The ISO Certification for Excellence in Accommodation Services by Solvris is awarded to organisations that demonstrate exceptional standards in service delivery, operational efficiency, and customer satisfaction. Urban Stay underwent a rigorous evaluation process, including audits of its operational procedures, sustainability practices, and guest feedback mechanisms. The certification underscores Urban Stay’s commitment to maintaining the highest industry standards and providing award winning accommodation.
“This certification is a significant milestone for Urban Stay,” said Jenny Dreiling, Co-Founder of Urban Stay. “It’s a testament to our team’s dedication to delivering unparalleled guest experiences and our continuous efforts to innovate and excel.”
Award-Winning Excellence
Urban Stay Limited, under the leadership of founders Jenny Dreiling and James Swift, has garnered significant recognition within the serviced apartment industry through various awards, nominations, and certifications. Below is a summary of their notable achievements:
- SME of the Year: Recognising Urban Stay’s impact as a small to medium-sized enterprise in the serviced accommodation sector
- Industry Breakthrough and Innovation Award: Acknowledging their innovative contributions to the industry
- Rising Star Award Jenny Dreiling: Co-founder Jenny Dreiling was nominated at the ASAP Serviced Apartment Awards, reflecting her significant contributions and potential within the industry
- Rising Star Award James Swift: Co-founder James Swift was shortlisted for the ASAP Serviced Apartment Awards, indicating his emerging influence in the serviced apartment sector.
- Best Operator (51 to 200 units), Urban Stay won best operator at the annual Serviced Apartment Awards at the highlighting their excellence in managing a mid-sized portfolio of serviced apartments.The judges highlighted the company’s innovative initiatives, such as pet welcome packs, and its comprehensive engagement with guests.
- Best Operator (1 to 50 units): Urban Stay won at the Serviced Apartment Awards, showcasing their continued excellence in managing a boutique portfolio; reflecting its commitment to maintaining high standards and continually improving services.
- Plum Guide Certification: Urban Stay’s apartments were listed in the Plum Guide, a curated directory of the world’s best vacation rentals. This certification is awarded based on rigorous quality assessments, underscoring the high standards of Urban Stay’s properties.
- James Swift Certificate of Excellence: Awarded by Bridgestreet Global Hospitality, recognising his exceptional customer service and contributions to the hospitality industry.
These accolades and certifications reflect Urban Stay’s dedication to quality, innovation, and excellence in the serviced apartment industry, as well as the significant contributions of its founders, Jenny Dreiling and James Swift. These awards highlight Urban Stay’s commitment to sustainability, innovation, and customer-centric services. The company’s eco-conscious practices, such as implementing energy-efficient technologies and promoting local community engagement, have been particularly applauded.
Rave Reviews from Guests
Urban Stay’s reputation is built on glowing reviews from guests who praise the company for its attention to detail, excellent customer service, and luxurious accommodations. Guests frequently commend the spacious, fully equipped apartments, central locations, and the seamless booking process. Here’s what some of them have to say:
- “Urban Stay is the perfect choice for business travellers. The apartments are beautifully furnished and incredibly well-maintained. Their customer service is top-notch!” — Sarah J., Corporate Client.
- “Staying with Urban Stay feels like a home away from home. The team goes above and beyond to ensure every need is met.” — Tom R., Relocation Guest.
- “Eco-friendly and luxurious – the perfect balance. I appreciate Urban Stay’s efforts to reduce their environmental footprint while providing excellent accommodation.” — Emily P., Long-Term Guest.
Urban Stay’s Commitment to Innovation and Sustainability
Urban Stay has always prioritised innovation and sustainability in its operations. The company continually invests in cutting-edge technologies to enhance the guest experience, from smart home systems in apartments to streamlined digital check-ins. Furthermore, Urban Stay remains steadfast in its environmental commitments, aligning its practices with global sustainability goals.
The company’s eco-friendly initiatives include:
- Installing energy-efficient lighting and appliances across all properties.
- Partnering with local suppliers to reduce carbon emissions.
- Minimising waste through recycling programmes and sustainable packaging.
The Road Ahead
With the ISO Certification for Excellence in Accommodation Services by Solvris, Urban Stay is poised to further elevate its standards and expand its footprint in the UK and beyond. The company plans to introduce new properties in strategic locations while continuing to enhance its service offerings. Urban Stay is also exploring opportunities to integrate more sustainable practices, ensuring that its growth aligns with its values of quality and environmental responsibility.
“Earning the ISO Certification is not the end of our journey; it’s the beginning of a new chapter,” said James Swift, Co-Founder of Urban Stay. “We remain committed to redefining the serviced accommodation experience and setting new benchmarks in the industry.”
About Urban Stay
Urban Stay is a trusted provider of serviced apartments designed for corporate travellers, relocations, and extended stays. With properties in prime locations across the UK, Urban Stay offers modern, fully furnished accommodations equipped with all the amenities needed for a comfortable and productive stay. The company prides itself on its guest-centric approach, combining convenience, luxury, and sustainability.
About Solvris
Solvris is a globally recognised certification body dedicated to promoting excellence across various industries. Their ISO Certification for Excellence in Accommodation Services is a hallmark of quality, awarded to organisations that demonstrate outstanding performance, sustainability, and customer satisfaction.
Conclusion
Urban Stay’s achievement of the ISO Certification for Excellence in Accommodation Services by Solvris marks a significant milestone in the company’s journey. With its unwavering commitment to quality, sustainability, and guest satisfaction, Urban Stay continues to set new standards in the serviced accommodation industry. As the company looks to the future, it remains dedicated to delivering exceptional experiences that redefine the concept of home away from home.
For more information, visit Urban Stay or learn about the certification process at Solvris.
